Learn About AI Chatbots, Automation & CX | Chatbot.Expert Blog (2)

AI Chatbot

The complete guide on how an LLM works.

We break down the technical architecture of Large Language Models (LLMs), from Transformers and layers to tokens and hallucinations.

Feb 02, 2026

A company's systems getting untangled and organized through an MCP server

AI for Business

What is MCP and how it connects AI agents to your company systems

Discover what MCP (Model Context Protocol) is and how it’s...

Illustration of an AI chatbot connected to MCP servers via glowing cables, visual showing integration of MCP servers and AI chatbots.

AI Chatbot

Why MCP Servers Are the Key to Truly Smart AI Chatbots

MCP servers for AI chatbots: secure integration with CRM, ERP and...

AI Agent

How AI chatbots and AI agents could shape the future of education

How can AI chatbots and AI agents change education? We explore their...

3D plastic-style illustration showing a glowing purple AI sphere connected by luminous tubes to icons of chat, email, sharing, and mobile, symbolizing omnichannel integration.

AI Agent

Integrating AI Agents with Existing Systems

Discover how AI agents connect CRM, ERP, and IoT systems, automate...

safe chatbot

AI Chatbot

Why AI chatbots are safe for your business

Find out why AI chatbots are safe for your business. Modern...

3D illustration of a website with an AI Chatbot icon in the bottom right corner, symbolizing the future of customer support and online communication.

AI Chatbot

The Future of AI Chatbots: Trends That Will Transform Customer Communication

The future of Customer Support is AI Chatbot. Discover how...

3D illustration of an AI chatbot in a modern purple and yellow design, displaying chat bubbles, graphs, and icons above an open laptop.

AI for Business

Why the AI Chatbot Is the Key to a Modern Customer Experience

AI chatbot speeds up support, personalizes communication, and...

Side-by-side comparison of two users at a computer – on the left, a frustrated man interacting with a button-based chatbot; on the right, a happy user chatting naturally with an AI assistant.

AI Agent

AI Chatbot vs Classic Chatbot: What’s the Real Difference?

Learn how AI chatbots compare to classic bots—and find out which type...

AI Agent

What Powers AI Agents? Inside the Brain of an Intelligent Assistant

Peek inside the brain of an AI agent. Discover how intelligent...

Diagram of AI agent process automation – showing input data on the left (email, contact form), intelligent AI processing in the center, and output on the right, such as auto-replies or CRM record creation.

AI Agent

AI agents explained: What they are and where to use them

Learn what AI agents are, how they work, and where to use them. A...

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