MODERN AI SOLUTIONS FOR BUSINESSES

Custom AI solutions for customer support, automation and growth.

Up to 70% of routine tasks and communication can already be handled by AI.

Reduce costs, save time and focus on what truly matters, the growth of your business.

AI chatbot for modern customer support

Up to 80% of routine customer queries can be resolved by an AI chatbot without any human intervention.

It helps companies significantly speed up response times, ensure 24/7 support availability and reduce the workload on the customer support team.

The AI chatbot works with the content of your website, documents and data, and can connect to your internal systems in real time via API or MCP, log captured information, update data and trigger follow up actions based on the course of the conversation.

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AI voicebot for modern phone support

An AI voicebot can reduce the handling time of phone calls by up to 40%.

In typical operations, 20 to 30% of calls remain unanswered due to overloaded phone lines. With an AI voicebot, customers have the certainty that their call will always be received. For companies, it helps reduce caller wait times, ensure 24/7 phone availability and significantly relieve the customer support lines.

The voicebot conducts smooth voice conversations, understands natural speech and works with the context of the inquiry. Using API or MCP, it connects to internal systems in real time, logs captured information, updates data and triggers follow up actions based on the course of the call.

AI agent for automating internal processes

Up to 70% of manual digital processes can now be automated using AI.

An AI agent helps companies take over repetitive work across systems, speed up internal processes and reduce dependency on manual intervention. It automates entire workflows and processes from start to finish, not just individual tasks, and enables companies to grow without having to expand their teams.

Using API or MCP, the AI agent connects to internal systems in real time, works with data, logs changes, evaluates information and independently triggers the next steps based on the logic of the given process.

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Automate your customer support with AI chatbots

An AI chatbot is an intelligent conversational assistant powered by artificial intelligence (AI) that communicates in natural language and helps customers resolve questions quickly and reliably. Thanks to integration with your systems (API), it works with data in real time, provides accurate information and ensures consistent, safe and clear communication across all channels. Below you will find key features you can use in practice.

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Always available, always fast

AI chatbot replies immediately and is available nonstop. Your customers get quick help whenever they need it, even during the busiest hours.

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API integrations

AI chatbot connects to your business tools through API. It can read and write data and automatically trigger actions in your systems without unnecessary manual work.

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Cost efficient operations

AI chatbot automates routine tasks and reduces the amount of manual work. Your teams gain more time for important activities and your company saves on support and daily operations.

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Automated processes

AI chatbot can process data, evaluate the situation and trigger the correct next step. Routine tasks run automatically without manual work.

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Data collection

 AI chatbot can collect a name, email or consent when needed. The data is delivered directly to your email, making it ideal for gathering new leads.

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Satisfaction first

AI chatbot provides fast and accurate replies that improve overall customer experience. This leads to higher satisfaction and loyalty.

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One AI solution, multiple integrations

In addition to your website, we support seamless integrations with the platforms below,  and we’re constantly adding more!

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Automate with AI Agents

An AI agent is an advanced digital assistant capable of independently performing tasks, connecting systems, and automating business processes across the tools you already use. Below, you’ll find several real-world examples showing how AI agents operate in different industries.

Real-world examples

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Explore the Chatbot.Expert blog

Browse our latest blog posts on conversational AI, automation, and customer support featuring expert insights to real-world applications.

 

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FAQ

What is the difference between an AI chatbot and an AI agent?

  • An AI chatbot is the visible chat window on your website where customers ask questions and receive answers. It is designed for direct communication with visitors.
  • An AI agent is not a chat window. It is a background process that works with your data, connects to your systems through API and independently triggers tasks and automates internal workflows.
What is an API and how is it used building our AI solutions?

An API is a standardised interface that allows systems to exchange data and execute defined operations.

It lets one application securely request information or an action from another.

In our solutions the API enables working with your data and functionalities. This makes it possible to read and update information in your e-shop ERP or CRM and automate company processes.

What is the typical implementation time for our AI solution?

The implementation time depends on the complexity of your project, the materials you provide, and any systems you’d like us to connect with. Simple solutions can be ready within a few days, while more advanced setups take longer. We always aim for the fastest and smoothest deployment possible.

How do chatbot plans differ from usage limits?

  • The chatbot plan is a one-time setup service. It includes building and customizing your chatbot (e.g. Starter, Pro, Enterprise).

  • The usage plan is the monthly subscription based on how much the chatbot is used and it is measured in tokens (Light, Advanced, Expert, or Custom).

  • In short: one covers the chatbot build, the other covers how much you use it.
How do I provide Chatbot.Expert with the materials for training my future AI solution?

  • For the Starter and Pro AI chatbot plans you will receive an onboarding chatbot with a form where you submit your information and upload texts documents or links.
  • For the Enterprise AI chatbot plan and AI agent solution we collect materials individually through email or your preferred communication platform so we can align them with your company processes.
Does the chatbot require maintenance?

For our AI chatbot and AI voicebot plans, we take care of the solution for you. We regularly update and optimise it as part of the agreed service package, during dedicated workdays referred to as mandays.

Is the multilingual support available?

Yes, the chatbot automatically adapts to the language you start communicating in.

Can the chatbot operate 24/7?

Yes, the chatbot runs non-stop and can handle visitors both day and night.

How many calls can the AI voicebot handle at the same time?

The voicebot can manage an unlimited number of calls simultaneously. It’s not limited by the number of operators, so no customer has to wait.

How does the AI voicebot implementation process work?

Everything goes through our onboarding AI chatbot. Based on your inputs, we prepare the setup, fine-tune the development, and after testing, deploy the voicebot into your environment.

Unsure where to start? We'll help

Get in touch and we’ll help you choose right AI solution for your business.