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AI agent

AI agents explained: What they are and where to use them

Learn what AI agents are, how they work, and where to use them. A simple guide to their benefits, real use cases, and key features.

Jun 28, 2025

A Chatbot's neural network

Customer Support

What is a chatbot: Everything you need to know

Discover what a chatbot is, how it works, and why it’s becoming an...

Split-screen illustration: on the left, a tired customer support agent overwhelmed by messages and notifications at their desk; on the right, a smiling AI robot with a yellow laptop efficiently handling customer support tasks.

Customer Support

How AI Is Transforming Customer Support

AI chatbots and AI-powered customer support make services more...

A realistic illustration of a person holding a smartphone, with a large transparent message bubble emerging from it — symbolizing a conversation with a chatbot or artificial intelligence in a modern digital environment.

Customer Support

How Chatbots Are Changing Customer Communication

AI chatbot guide: benefits, use cases, trends & ethics in customer...