Cookies | Chatbot.Expert

Cookie Policy

for the Chatbot.Expert website

Introduction

Convenient Solutions s.r.o., ID: 08220735, with registered office at Nové sady 988/2, Staré Brno, 602 00 Brno (hereinafter referred to as "Chatbot.Expert" or "we"), specializes in creating smart chatbots and AI assistants for corporate websites. We operate the website www.chatbot.expert (hereinafter referred to as "Website"). We use cookies on our Website.

This policy provides information about how Chatbot.Expert uses cookies on the website.

In this Policy, the visitor of the Website may also be referred to as "You".

In this document you will learn:

basic information about cookies,
what types of cookies we use and what their purpose is,
how you can manage cookies in your browser.

1. About cookies

Cookies are small text files that are stored on the computer or mobile device of a Website visitor when they start using it. These files are not visible and take up almost no space, but they play an important role in how the Website works.

Chatbot.Expert uses cookies for two reasons:

for the proper functioning of the Website,
for data analysis, service improvement, better ad targeting.

A. Cookies used for the proper functioning of the Website

These cookies are essential for the proper functionality of the Website. They ensure the technical functioning of the Website, may prevent unauthorized access, enable navigation between individual pages of the Website. Some cookies are necessary for the correct loading and playback of multimedia content. They are stored even without consent so that the Website functions properly. These are technical cookies.

Cookie name	Expiration	Who has access to information	Description
__hs_opt_out	6 months	Chatbot.Expert	Stores information that the visitor does not want to be tracked
__hs_do_not_track	6 months	Chatbot.Expert	Prevents sending information to HubSpot
__hs_initial_opt_in:	7 days	Chatbot.Expert	Prevents repeated display of banner in strict mode
__hs_cookie_cat_pref	6 months	Chatbot.Expert	Stores visitor preferences regarding cookie categories
__hs_gpc_banner_dismiss	180 days	Chatbot.Expert	Stores information about closing the Global Privacy Control banner
__hs_notify_banner_dismiss	180 days	Chatbot.Expert	Stores information about closing the notification banner
hs_ab_test	until end of session	Chatbot.Expert	Ensures consistent display of page version during A/B testing
<id>_key	14 days	Chatbot.Expert	Stores password for access to protected pages
hs-messages-is-open	30 minutes	Chatbot.Expert	Stores the open state of the chat widget
hs-messages-hide-welcome-message	1 day	Chatbot.Expert	Prevents repeated display of welcome message in chat
__hsmem	7 days	Chatbot.Expert	Stores information about user login on sites hosted by HubSpot
hs-membership-csrf	until end of session	Chatbot.Expert	Ensures security of member login
hublytics_events_53	until end of session	Chatbot.Expert	Temporarily stores tracking events
hs.superstore.laboratory.<id>	usually 48 hours	Chatbot.Expert	Stores information about HubSpot experiments
__cfruid	until end of session	Chatbot.Expert	Set by HubSpot's CDN provider for rate limiting
__cfuvid	until end of session	Chatbot.Expert	Set by HubSpot's CDN provider for rate limiting
__cf_bm	30 minutes	Chatbot.Expert	Set by HubSpot's CDN provider for bot protection
messagesUtk	6 months	Chatbot.Expert	Recognizes visitors who communicate via chat

B. Analytical cookies and cookies used for better ad targeting

These cookies belong especially to third parties. Therefore, carefully read the relevant information about cookies and personal data protection provided by the respective third parties.

Chatbot.Expert uses them mainly for analyzing statistical data to improve services and create an overview of Website traffic, to analyze visitor behavior on the Website and for better ad targeting and generally to improve and optimize Website content. They are used only with the consent of Website visitors.

Cookie name	Expiration	Who has access to information	Description
__hstc	6 months	Chatbot.Expert	Main cookie for visitor tracking
hubspotutk	6 months	Chatbot.Expert	Tracks visitor identity
_hssc	30 minutes	Chatbot.Expert	Tracks visitor sessions
__hssrc	until end of session	Chatbot.Expert	Determines if the visitor has restarted the browser

2. Additional information

Cookies can be rejected in the internet browser settings or you can choose which ones to allow, depending on the specific browser. If the visitor does not allow cookies, some Website functions may not work properly or as intended.

Privacy settings and the option to reject or disable cookies can be found in the menu of the internet browser. Links to cookie settings for the most commonly used browsers can be found below: