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DEMO I want an AI chatbot

What our AI chatbot can do

On this page, discover the features of our AI chatbot, which can connect to your internal systems and databases via API, understand conversation context, and automate customer communication.

AI chatbot is a conversational assistant powered by AI (artificial intelligence) that communicates with customers using natural language.
It can answer frequently asked questions, provide information, and assist during purchases or when solving problems.
Thanks to API integration, it works with data from your systems, for example checking orders, product availability, or service status.
AI chatbot responds in real time, understands conversation context, and adapts responses based on the situation.
It helps save customer support time and improves service availability by responding even outside business hours.
It is designed to communicate securely, consistently, and clearly across all channels where customers interact with your brand.

AI chatbot abilities for support automation

An AI chatbot automates customer support, responds 24/7, and helps your company save time and costs. Discover how an AI chatbot can improve your customer communication and make your daily operations more efficient.

time

Instant Replies 24/7

 

Always fast, always online

The chatbot replies instantly,  day or night. It’s available 24/7, ensuring your customers get answers without waiting, even during peak times.
That means faster support, happier users, and no delays.

Instant responses, any time of day
Consistent experience, even at high traffic

Get leads and stay legal

Let your chatbot collect essential contact details like name and email, either before or during the conversation. You can also request user consent to your terms & policies.                                   

The collected info is sent to your inbox, making it easy to gather leads, qualify users, and stay compliant with legal or internal requirements.

Gather leads and contact info before chat starts
Add a consent step to meet legal or internal policies
insurance

Data & consent collection

Dollar bill icon representing cost savings through automated customer support

Cost-efficient support

Save on support costs

The chatbot can fully take over routine customer support, automatically processing messages without human intervention and saving your business time and money.

The chatbot eliminates unnecessary waiting and serves customers instantly
Fast and accurate responses reduce the need for repeated contact

Tailored to you

The chatbot can analyze customer behavior and recommend the right products or services based on their preferences. This increases the likelihood of completed purchases and boosts customer loyalty.

Helps customers find the most suitable products based on their preferences
Supports sales by offering relevant products or services
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Personalized solutions

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Unmatched scalability

Handles any load

The chatbot can manage thousands of simultaneous conversations, enabling efficient support even during sudden spikes in demand such as sales events or seasonal peaks.

Can serve a high amount of users at once
Ensures consistent response quality regardless of volume

Satisfaction guaranteed

Fast, accurate, and easy-to-understand answers lead to higher customer satisfaction. The chatbot eliminates time-consuming processes and helps create a positive experience with your brand.

Reduces customer frustration by solving issues quickly
Helps build long-term loyalty and trust in your brand
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Maximum satisfaction

 

 

Advanced AI chatbot features

Illustration of natural language processing – chatbot understanding and responding to user language

Natural language understanding

 

Illustration of secure messaging and GDPR-compliant data protection

Secure messaging & GDPR

 

Illustration of conversation context memory enabling seamless chatbot replies

API Integration

 

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Allows the AI chatbot to understand questions in your everyday language, adapt its responses to the tone of the conversation, and reply naturally so the interaction feels human and friendly. The chatbot recognizes context, meaning, and the way users express themselves, adjusting its responses accordingly.

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All communication is protected by encryption, and the chatbot processes data in compliance with legal regulations.

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The chatbot connects via API to your CRM, databases, Shoptet, helpdesk, and other systems. It can work with real-time data, create records, and respond instantly. You can connect it to any service with an API and documentation, making the integration possibilities almost limitless.

Woman browsing product wishlist on a large screen in a home environment

Product cards inside the chat

 

Illustration of a chatbot’s ability to quickly relearn and adapt

Regular knowledge updates

 

Preferences-Illustration of fully customizable chatbot design

Customizable
design

 

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The chatbot can display product cards directly in the conversation, including an image, name, price, and action button. Products can be loaded dynamically from an API, for example from Shoptet, ensuring they always show the latest offers from your online store.

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The chatbot’s knowledge is updated regularly to ensure it always responds based on the latest information. Our team takes care of everything for you. Content can be refreshed daily, weekly, or monthly, depending on your company’s needs.

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The chatbot allows full customization of its appearance, including your logo, to match the style of your brand. You can define a custom color scheme and text elements so the chatbot fits seamlessly into the visual identity of your website.

Learning languages-cuate

Natural language procesing

 

Learn more

Allows the AI chatbot to understand questions in your everyday language, adapt its responses to the tone of the conversation, and reply naturally so the interaction feels human and friendly. The chatbot recognizes context, meaning, and the way users express themselves, adjusting its responses accordingly.

GDPR-cuate

Secure messaging & GDPR

 

Learn more

All communication is protected by encryption, and the chatbot processes data in compliance with legal regulations.

Memory storage-amico

API integration

 

Learn more

The chatbot connects via API to your CRM, databases, Shoptet, helpdesk, and other systems. It can work with real-time data, create records, and respond instantly. You can connect it to any service with an API and documentation, making the integration possibilities almost limitless.

Online wishes list-rafiki

Product cards inside the chat

 

Learn more

The chatbot can display product cards directly in the conversation, including an image, name, price, and action button. Products can be loaded dynamically from an API, for example from Shoptet, ensuring they always show the latest offers from your online store.

Preferences-pana

Customizable
design

 

Learn more

The chatbot allows full customization of its appearance, including your logo, to match the style of your brand. You can define a custom color scheme and text elements so the chatbot fits seamlessly into the visual identity of your website.

Robotics-amico

Regular knowledge updates

 

Learn more

The chatbot’s knowledge is updated regularly to ensure it always responds based on the latest information. Our team takes care of everything for you. Content can be refreshed daily, weekly, or monthly, depending on your company’s needs.

 

One AI chatbot, multiple integrations

In addition to your website, we support seamless integrations with the platforms below, and we’re constantly adding more!

HubSpot logo
Shopify logo
Slack logo
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WhatsApp logo
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Telegram logo
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How the onboarding process works when purchasing our AI chatbot

See how, in just a few steps, we bring your AI chatbot to life together.

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Share your Vision

We begin with a brief conversation with our onboarding chatbot to better understand your business, goals, and what you expect from your assistant.

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Scope review & deposit

We review your input, align on the scope of work, and send an invoice for a 50% deposit to officially kick off the project.

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Development & feedback loop

We build your custom solution based on your input and collaborate with you through feedback rounds to refine the experience.

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Launch & finalization

Once approved, we integrate the solution into your environment. The remaining balance is due upon successful delivery.

Need help choosing the right solution?

Get in touch – we’ll help you design the ideal assistant for your website.