--- title: Learn About AI Chatbots, Automation & CX | Chatbot.Expert Blog description: Explore AI chatbot tips, automation trends, customer support strategies, and real-world use cases to boost your business with smart assistants. --- [![Chatbot.Expert logo](https://chatbot.expert/hubfs/logo-3.2.svg "Chatbot.Expert logo")](https://chatbot.expert/home) close close Search - There are no suggestions because the search field is empty.   # Blog Articles [![AI EU Act featured image](https://chatbot.expert/hubfs/ChatbotExpertBlogAIEUAct.jpeg) ](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) ### [The EU AI Act is here: what your company must sort out by August 2026](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) The EU AI Act affects every company that uses AI or runs a chatbot. We break down the deadlines, fines up to €35M and what you must... May 04, 2026   ## **Latest Articles** All AI Agent AI Chatbot AI for Business Customer Support [![AI EU Act featured image](https://chatbot.expert/hubfs/ChatbotExpertBlogAIEUAct.jpeg) ](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) #### [The EU AI Act is here: what your company must sort out by August 2026](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) The EU AI Act affects every company that uses AI or runs a chatbot.... May 04, 2026 [![An empty office with rows of desks, each monitor displaying an AI dashboard with a purple neural network — no employees.](https://chatbot.expert/hubfs/BlogAIReplaceHumans.jpeg) ](https://chatbot.expert/en/our-blog/why-big-companies-are-replacing-employees-with-ai-agents) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) #### [Why Big Companies Are Replacing Employees with AI Agents](https://chatbot.expert/en/our-blog/why-big-companies-are-replacing-employees-with-ai-agents) Klarna, Salesforce, IBM, Amazon, and Microsoft are replacing... March 03, 2026 [![](https://chatbot.expert/hubfs/LLM_factory.jpg) ](https://chatbot.expert/en/our-blog/how-an-llm-works) [ AI Chatbot ](https://chatbot.expert/en/our-blog/tag/ai-chatbot) #### [The complete guide on how an LLM works.](https://chatbot.expert/en/our-blog/how-an-llm-works) We break down the technical architecture of Large Language Models... February 02, 2026 [![Illustration of a modern office where multiple AI robots manage e-commerce operations, handling customer chats, orders, and analytics while a manager observes the automated workflow through a glass wall.](https://chatbot.expert/hubfs/ImageBlogAIAutomatizaceE-shop%C5%AF.jpeg) ](https://chatbot.expert/en/our-blog/e-shop-ai-automation) [ AI Agent ](https://chatbot.expert/en/our-blog/tag/ai-agent) #### [AI automation for e-shops: How AI agents are changing competitiveness in 2026](https://chatbot.expert/en/our-blog/e-shop-ai-automation) How AI agents and AI chatbots are reshaping e-commerce in 2026,... January 14, 2026 [![](https://chatbot.expert/hubfs/error-1.png) ](https://chatbot.expert/en/our-blog/top-5-ai-mistakes-companies-make) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) #### [Why AI fails in companies: 5 mistakes we see most often](https://chatbot.expert/en/our-blog/top-5-ai-mistakes-companies-make) Learn the five key reasons why AI fails in companies and discover how... December 05, 2025 [![Chatbot.Expert x BOZP.Expert logo](https://chatbot.expert/hubfs/ChatbotXBozpBlogImage.jpeg) ](https://chatbot.expert/en/our-blog/case-study-ai-sales-agent-automation-bozp-expert) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) #### [How We Solved First Sales Contact for BOZP.Expert with AI](https://chatbot.expert/en/our-blog/case-study-ai-sales-agent-automation-bozp-expert) Case study: AI automation of sales emails with Sales AI agent.... November 30, 2025 [![](https://chatbot.expert/hubfs/what-is-an-AI-agent-1.png) ](https://chatbot.expert/en/our-blog/what-is-an-ai-agent) [ AI Agent ](https://chatbot.expert/en/our-blog/tag/ai-agent) #### [What is an AI agent?](https://chatbot.expert/en/our-blog/what-is-an-ai-agent) Learn what an AI agent is, how it works, the difference between an AI... November 20, 2025 [![A friendly AI chatbot icon wearing a headset, surrounded by chat bubbles, API icons and data elements, visualizing how AI chatbots communicate and connect to company systems.](https://chatbot.expert/hubfs/coJeAiChatbotBlogImage-1.jpeg) ](https://chatbot.expert/en/our-blog/what-is-an-ai-chatbot) [ AI Chatbot ](https://chatbot.expert/en/our-blog/tag/ai-chatbot) #### [What is an AI chatbot?](https://chatbot.expert/en/our-blog/what-is-an-ai-chatbot) Learn how AI chatbots streamline business operations, enhance... November 14, 2025 [![](https://chatbot.expert/hubfs/tiny-scanner.png) ](https://chatbot.expert/en/our-blog/process-ideal-for-ai-agent) [ AI Agent ](https://chatbot.expert/en/our-blog/tag/ai-agent) #### [How to Tell if Your Process Is Suitable for an AI Agent](https://chatbot.expert/en/our-blog/process-ideal-for-ai-agent) Discover how to identify processes suitable for automation with an AI... November 05, 2025 [![3D plastic robot with purple headphones and a microphone holding a yellow phone handset. Floating around are call icons, sound waves, and the text “AI.” The image represents a voice AI chatbot capable of making phone calls and communicating with customers.](https://chatbot.expert/hubfs/VoiceChatbotBlogImage.jpeg) ](https://chatbot.expert/en/our-blog/ai-chatbot-that-can-handle-phone-calls) [ AI Chatbot ](https://chatbot.expert/en/our-blog/tag/ai-chatbot) #### [AI chatbot that can handle phone calls: a step toward cheaper customer support](https://chatbot.expert/en/our-blog/ai-chatbot-that-can-handle-phone-calls) Discover how an AI voice chatbot can handle phone calls, automate... October 28, 2025 Previous [1](https://chatbot.expert/en/our-blog#section-articles) [2](https://chatbot.expert/en/our-blog/page/2#section-articles) [3](https://chatbot.expert/en/our-blog/page/3#section-articles) Next