Innovative solutions for smart and efficient communication

We help companies automate and streamline customer communication through intelligent chatbots. We believe that natural and effective interaction is the key to success — that’s why we develop solutions that not only save time but also enhance the customer experience. Our chatbots deliver instant answers, automate workflows, and adapt to your business with smart, AI-driven precision.

E-mail

info@chatbot.expert

 

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Curious about AI agents or have a question? Drop us a message — we’ll get back to you soon!

 

FAQ

Is an AI asistant a good fit for my company?

Unlike a human, it doesn’t need sleep, never takes a vacation, and replies instantly — 24/7. It saves time, reduces support costs, and makes sure your website visitors always get the answers they need.

What's the typical setup for my company?

The implementation time depends on the size of your website, the materials you provide, and any systems you'd like the assistant to connect with. A simple chatbot can be ready in a few days, while more complex solutions take longer. We aim for the fastest and smoothest deployment possible.

Does the chatbot require maintenance?

We take care of the chatbot for you — regularly updating and optimizing it as part of the agreed service package, during dedicated workdays (refered to as mandays).

Is the multilingual support avaiable?

Yes, the chatbot automatically adapts to the language you start communicating in.

How does the chatbot handle unknown questions?

If it doesn’t know the exact answer, it won’t stay silent. It tries to find the closest possible information based on keywords and context to point you in the right direction.

Can the chatbot operate 24/7?

Yes, the chatbot runs non-stop and can handle visitors both day and night.

How is the chatbot trained to reply correctly?

The chatbot is an artificial intelligence (AI) trained using your company’s materials, available information, and other connected sources. That means it understands questions and responds with relevant answers based on this data. If the information changes or expands, the chatbot can be updated to always provide the most accurate responses.

How do chatbot plans differ from usage limits?
  • The chatbot plan is a one-time setup service – it includes building and customizing your chatbot (e.g. Starter, Pro, Enterprise).

  • The usage plan is the monthly subscription based on how much the chatbot is used – measured in tokens (Light, Advanced, Expert, or Custom).

  • In short: one covers the chatbot build, the other covers how much you use it.