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DEMO I want an AI chatbot

Who we are and why we do it?

We are a technology company helping businesses improve customer support and communication through smart AI chatbots and agents.

Our goal is to simplify the way companies communicate with customers quickly, naturally and without unnecessary waiting. We develop intelligent assistants that can handle frequent questions, collect data, make website navigation easier or connect different systems behind the scenes.

We build chatbots that aren’t just a “window on the website” but real support for your team and customers, available nonstop, tailored to your needs and fully aligned with your brand.

E-mail

info@chatbot.expert

How we think about AI

AI is everywhere today, but turning it into a real tool that truly helps a business is something only a few can do. That’s exactly where we see our role.
At Chatbot.Expert, we believe that the purpose of artificial intelligence (AI) is not to replace people but to enhance their capabilities. AI should give people the space to focus on what truly matters while smart assistants handle the routine.
When we design AI chatbots/AI agents, we think about how they can understand context, respond naturally, and fit seamlessly into real business operations. Our AI solutions aren’t built from templates but from understanding of what the client truly needs and how they communicate with their customers.
 

Contact us

Do you have a question or want a custom chatbot demo or a showcase of how our AI agent works?
Send us a message and we’ll get back to you soon.
 

FAQ

What is the difference between an AI chatbot and an AI agent?
  • An AI chatbot is the visible chat window on your website where customers ask questions and receive answers. It is designed for direct communication with visitors.
  • An AI agent is not a chat window. It is a background process that works with your data, connects to your systems through API and independently triggers tasks and automates internal workflows.
What is an API and how is it used building our AI solutions?

An API is a standardised interface that allows systems to exchange data and execute defined operations.

It lets one application securely request information or an action from another.

In our solutions the API enables working with your data and functionalities. This makes it possible to read and update information in your e-shop ERP or CRM and automate company processes.

What is the typical implementation time for our AI solution?

The implementation time depends on the complexity of your project, the materials you provide, and any systems you’d like us to connect with. Simple solutions can be ready within a few days, while more advanced setups take longer. We always aim for the fastest and smoothest deployment possible.

How do chatbot plans differ from usage limits?
  • The chatbot plan is a one-time setup service. It includes building and customizing your chatbot (e.g. Starter, Pro, Enterprise).

  • The usage plan is the monthly subscription based on how much the chatbot is used and it is measured in tokens (Light, Advanced, Expert, or Custom).

  • In short: one covers the chatbot build, the other covers how much you use it.
How do I provide Chatbot.Expert with the materials for training my future AI solution?
  • For the Starter and Pro AI chatbot plans you will receive an onboarding chatbot with a form where you submit your information and upload texts documents or links.
  • For the Enterprise AI chatbot plan and AI agent solution we collect materials individually through email or your preferred communication platform so we can align them with your company processes.
Does the chatbot require maintenance?

For our AI chatbot and AI voicebot plans, we take care of the solution for you. We regularly update and optimise it as part of the agreed service package, during dedicated workdays referred to as mandays.

Is the multilingual support available?

Yes, the chatbot automatically adapts to the language you start communicating in.

Can the chatbot operate 24/7?

Yes, the chatbot runs non-stop and can handle visitors both day and night.

How many calls can the AI voicebot handle at the same time?

The voicebot can manage an unlimited number of calls simultaneously. It’s not limited by the number of operators, so no customer has to wait.

How does the AI voicebot implementation process work?

Everything goes through our onboarding AI chatbot. Based on your inputs, we prepare the setup, fine-tune the development, and after testing, deploy the voicebot into your environment.