What our AI voicebot can do
Explore the features of our AI voicebot, which is able to speak to your customers naturally like a real person, connect to your internal systems through APIs and automate your entire phone communication.
| AI Chatbot | AI Voicebot | |
|---|---|---|
| How it works | Written conversation in a chat window | Phone conversation where the voicebot listens and speaks naturally like a human |
| Functions | Answers questions checks orders provides information and collects data in chat | Does the same tasks over the phone answers questions checks orders makes reservations and collects data during the call |
| API connection | Works with data through API based on chat requests | Works with data through API directly during the call and retrieves information from your systems |
| Use cases | Website support product questions onboarding and self service | Phone support reservations order information routing callers and simple phone tasks |
| Task complexity | Handles simple and medium complexity queries | Handles simple and medium phone situations and passes complex cases to a human operator |
| Availability | Responds 24/7 in chat | Answers calls instantly 24/7 and can handle many callers at once |
AI voicebot abilities that transform your customer calls
An AI voicebot answers calls instantly works 24/7 and helps your company handle more calls with less effort. Discover how an AI voicebot improves phone support and makes your daily operations more efficient.
Always on 24/7 support
Always fast, always available
The AI voicebot responds instantly day and night. It is available nonstop 24 hours a day so your callers get answers without waiting at any time. This delivers faster phone support and higher customer satisfaction.
Understands what customers say
The AI voicebot recognizes the content tone and intent of each call. Thanks to real time speech analysis, it understands the context throughout the entire conversation and reacts naturally even when the topic changes.
Speech & context understanding
Handles routine inquiries
Automates repetitive requests
The AI voicebot manages common calls such as bookings, service availability, or order information. It reduces your team’s workload and speeds up call handling without the need for human intervention.
Manages everything without delay
The AI voicebot can handle many calls at the same time, ensuring the line is never busy. Every customer gets an instant response, no matter how high the call volume is.
Parallel handling of multiple callers
Wide range of use cases
More than human support
The AI voicebot fits perfectly not only for customer support, but also for bookings, orders, internal helpdesk, or any process that requires spoken communication. With voice automation, it can handle various scenarios efficiently and reliably.
Smart solution that saves money
The AI voicebot automates routine calls and handles high volumes without expanding your team. It lowers call center costs and improves the efficiency of your customer communication.
Reduced operating costs
What makes our AI voicebot advanced
Natural language understanding
Secure messaging & GDPR
API Integration
Allows the AI voicebot to understand everyday human speech, detect the tone of voice, and respond naturally. The voicebot recognizes the context, intent, and way of speaking, adjusting its answers accordingly.
All communication is protected by encryption, and the AI voicebot processes data in accordance with GDPR and legal requirements. Sensitive information stays protected, and every call remains safe and reliable.
The AI voicebot works with your internal systems via API, providing accurate and up-to-date information. During the call, it can access order status, customer details, or service availability in real time and so much more.
Intelligent call forwarding
DTMF input support
Custom phone number integration
The AI voicebot forwards the call to a human operator when requested or when needed. This feature is available only when the voicebot is connected to a phone number, not when used in a popup window.
The AI voicebot supports keypad input (DTMF). For example, press 1 for support. It helps callers navigate phone menus quickly and reach the right department. This feature works only when connected to a phone number.
The AI voicebot can operate in multiple ways:
- as a small voicebot windowon your website,
- as an embedded voicebot window component on your website,
- or fully integrated with your phone number to manage live calls.
Try our AI voicebot live
This demo is trained on the content of this page. You can talk to it directly in the voice window below.
Natural language procesing
Allows the AI chatbot to understand questions in your everyday language, adapt its responses to the tone of the conversation, and reply naturally so the interaction feels human and friendly. The chatbot recognizes context, meaning, and the way users express themselves, adjusting its responses accordingly.
Secure messaging & GDPR
All communication is protected by encryption, and the chatbot processes data in compliance with legal regulations.
API integration
The chatbot connects via API to your CRM, databases, Shoptet, helpdesk, and other systems. It can work with real-time data, create records, and respond instantly. You can connect it to any service with an API and documentation, making the integration possibilities almost limitless.
Product cards inside the chat
The chatbot can display product cards directly in the conversation, including an image, name, price, and action button. Products can be loaded dynamically from an API, for example from Shoptet, ensuring they always show the latest offers from your online store.
Customizable
design
The chatbot allows full customization of its appearance, including your logo, to match the style of your brand. You can define a custom color scheme and text elements so the chatbot fits seamlessly into the visual identity of your website.
Regular knowledge updates
The chatbot’s knowledge is updated regularly to ensure it always responds based on the latest information. Our team takes care of everything for you. Content can be refreshed daily, weekly, or monthly, depending on your company’s needs.
One AI voicebot, countless integrations
Connect it with your favorite tools like HubSpot and Shopify to Slack and beyond.
How the onboarding process works when purchasing our AI voicebot
Discover how, in just a few steps, we’ll bring your AI voicebot to life.
Share your Vision
We begin with a brief conversation with our onboarding chatbot to better understand your business, goals, and what you expect from your AI voicebot.
Scope review & deposit
We review your input, align on the scope of work, and send an invoice for a 50% deposit to officially kick off the project.
Development & feedback loop
We build your custom solution based on your input and collaborate with you through feedback rounds to refine the experience.
Launch & finalization
Once approved, we integrate the solution into your environment. The remaining balance is due upon successful delivery.
FAQ
Not necessarily. The AI voicebot can use your existing phone number, or we can buy you a new one.
We handle calls through Twilio, so if you want to use your own number, you’ll just need to create a Twilio account and import your number there. Once the number is connected to Twilio, we’ll link it to your AI voicebot and handle the rest.
The voicebot can manage an unlimited number of calls simultaneously. It’s not limited by the number of operators, so no customer has to wait.
Yes. We can integrate it via API with your CRM, e-shop, helpdesk, or booking system. The voicebot works with your data in real time.
Everything goes through our onboarding AI chatbot. Based on your inputs, we prepare the setup, fine-tune the development, and after testing, deploy the voicebot into your environment.
The cost depends on the number of credits used within your selected usage plan. If you exceed your limit, the system automatically moves you to a higher usage plan to ensure calls are always handled without interruption. For more info visit this page.
Yes. The voicebot can make outbound calls, for example, to confirm reservations, send reminders, or deliver internal notifications.
Need help choosing the right solution?
Get in touch and lets's build one that fits your business perfectly.