--- title: Learn About AI Chatbots, Automation & CX | Chatbot.Expert Blog | Petr Chmelař description: Petr is the co-founder of Chatbot.Expert, where he focuses on developing AI chatbots and AI agents for companies that want to automate communication and customer support. --- [![Chatbot.Expert logo](https://chatbot.expert/hubfs/logo-3.2.svg "Chatbot.Expert logo")](https://chatbot.expert/home) close close Search - There are no suggestions because the search field is empty.   # Blog Articles [![AI EU Act featured image](https://chatbot.expert/hubfs/ChatbotExpertBlogAIEUAct.jpeg) ](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) ### [The EU AI Act is here: what your company must sort out by August 2026](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) The EU AI Act affects every company that uses AI or runs a chatbot. We break down the deadlines, fines up to €35M and what you must... May 04, 2026   ## **Latest Articles** All AI Agent AI Chatbot AI for Business Customer Support [![AI EU Act featured image](https://chatbot.expert/hubfs/ChatbotExpertBlogAIEUAct.jpeg) ](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) #### [The EU AI Act is here: what your company must sort out by August 2026](https://chatbot.expert/en/our-blog/eu-ai-act-what-companies-must-sort-out-by-august-2026) The EU AI Act affects every company that uses AI or runs a chatbot.... May 04, 2026 [![An empty office with rows of desks, each monitor displaying an AI dashboard with a purple neural network — no employees.](https://chatbot.expert/hubfs/BlogAIReplaceHumans.jpeg) ](https://chatbot.expert/en/our-blog/why-big-companies-are-replacing-employees-with-ai-agents) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) #### [Why Big Companies Are Replacing Employees with AI Agents](https://chatbot.expert/en/our-blog/why-big-companies-are-replacing-employees-with-ai-agents) Klarna, Salesforce, IBM, Amazon, and Microsoft are replacing... March 03, 2026 [![Illustration of a modern office where multiple AI robots manage e-commerce operations, handling customer chats, orders, and analytics while a manager observes the automated workflow through a glass wall.](https://chatbot.expert/hubfs/ImageBlogAIAutomatizaceE-shop%C5%AF.jpeg) ](https://chatbot.expert/en/our-blog/e-shop-ai-automation) [ AI Agent ](https://chatbot.expert/en/our-blog/tag/ai-agent) #### [AI automation for e-shops: How AI agents are changing competitiveness in 2026](https://chatbot.expert/en/our-blog/e-shop-ai-automation) How AI agents and AI chatbots are reshaping e-commerce in 2026,... January 14, 2026 [![Chatbot.Expert x BOZP.Expert logo](https://chatbot.expert/hubfs/ChatbotXBozpBlogImage.jpeg) ](https://chatbot.expert/en/our-blog/case-study-ai-sales-agent-automation-bozp-expert) [ AI for Business ](https://chatbot.expert/en/our-blog/tag/ai-for-business) #### [How We Solved First Sales Contact for BOZP.Expert with AI](https://chatbot.expert/en/our-blog/case-study-ai-sales-agent-automation-bozp-expert) Case study: AI automation of sales emails with Sales AI agent.... November 30, 2025 [![A friendly AI chatbot icon wearing a headset, surrounded by chat bubbles, API icons and data elements, visualizing how AI chatbots communicate and connect to company systems.](https://chatbot.expert/hubfs/coJeAiChatbotBlogImage-1.jpeg) ](https://chatbot.expert/en/our-blog/what-is-an-ai-chatbot) [ AI Chatbot ](https://chatbot.expert/en/our-blog/tag/ai-chatbot) #### [What is an AI chatbot?](https://chatbot.expert/en/our-blog/what-is-an-ai-chatbot) Learn how AI chatbots streamline business operations, enhance... November 14, 2025 [![3D plastic robot with purple headphones and a microphone holding a yellow phone handset. Floating around are call icons, sound waves, and the text “AI.” The image represents a voice AI chatbot capable of making phone calls and communicating with customers.](https://chatbot.expert/hubfs/VoiceChatbotBlogImage.jpeg) ](https://chatbot.expert/en/our-blog/ai-chatbot-that-can-handle-phone-calls) [ AI Chatbot ](https://chatbot.expert/en/our-blog/tag/ai-chatbot) #### [AI chatbot that can handle phone calls: a step toward cheaper customer support](https://chatbot.expert/en/our-blog/ai-chatbot-that-can-handle-phone-calls) Discover how an AI voice chatbot can handle phone calls, automate... October 28, 2025 [![Illustration of artificial intelligence integration with online stores.](https://chatbot.expert/hubfs/AIChatbotEshops.png) ](https://chatbot.expert/en/our-blog/connecting-an-ai-chatbot-with-an-eshop) [ Customer Support ](https://chatbot.expert/en/our-blog/tag/customer-support) #### [Connecting an AI chatbot with an e-shop](https://chatbot.expert/en/our-blog/connecting-an-ai-chatbot-with-an-eshop) Connecting an AI chatbot with an e-shop improves communication,... October 14, 2025 [![Illustration of an AI chatbot connected to MCP servers via glowing cables, visual showing integration of MCP servers and AI chatbots.](https://chatbot.expert/hubfs/MCP_BlogImage.jpeg) ](https://chatbot.expert/en/our-blog/mcp-servers) [ AI Chatbot ](https://chatbot.expert/en/our-blog/tag/ai-chatbot) #### [Why MCP Servers Are the Key to Truly Smart AI Chatbots](https://chatbot.expert/en/our-blog/mcp-servers) MCP servers for AI chatbots: secure integration with CRM, ERP and... October 01, 2025 [![3D plastic-style illustration showing a glowing purple AI sphere connected by luminous tubes to icons of chat, email, sharing, and mobile, symbolizing omnichannel integration.](https://chatbot.expert/hubfs/AI-Generated%20Media/Images/The%20scene%20presents%20a%20captivating%203D%20isometric%20representation%20of%20a%20pipeline%20where%20a%20central%20radiant%20AI%20core%20depicted%20as%20a%20deep%20violet%20sphere%207f3fc9%20is%20encircled%20by%20a%20warm%20golden%20halo%20fecf7f%20that%20emanates%20a%20soft%20glow%20symbolizing%20its%20pivotal%20role%20in%20the-1.png) ](https://chatbot.expert/en/our-blog/integrating-ai-agents) [ AI Agent ](https://chatbot.expert/en/our-blog/tag/ai-agent) #### [Integrating AI Agents with Existing Systems](https://chatbot.expert/en/our-blog/integrating-ai-agents) Discover how AI agents connect CRM, ERP, and IoT systems, automate... September 17, 2025 [![3D illustration of a website with an AI Chatbot icon in the bottom right corner, symbolizing the future of customer support and online communication.](https://chatbot.expert/hubfs/final_image_na_blog29.8.25.png) ](https://chatbot.expert/en/our-blog/the-future-of-ai-chatbots-trends-to-watch-in-2025-and-beyond) [ AI Chatbot ](https://chatbot.expert/en/our-blog/tag/ai-chatbot) #### [The Future of AI Chatbots: Trends That Will Transform Customer Communication](https://chatbot.expert/en/our-blog/the-future-of-ai-chatbots-trends-to-watch-in-2025-and-beyond) The future of Customer Support is AI Chatbot. Discover how... August 29, 2025 Previous [1](https://chatbot.expert/en/our-blog#section-articles) [2](https://chatbot.expert/en/our-blog/author/petr-chmelar/page/2#section-articles) Next